Last Updated:
December 30, 2022
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Sandra Stewart
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The CSR (Corporate Social Responsibility) Goals
The CSR Goals
| CATEGORY | GOAL | UN SDG |
| Charitable Partnerships | Coast Hotels commits to gathering with stakeholders and partners on an annual basis to support charitable fundraising | 3, 16, 17 |
| Charitable Partnerships | Coast Hotels will commit that 50% of our volunteer hours will serve animal welfare | 3, 11 |
| Charitable Partnerships Our Community Connections | Coast Hotels commits to prioritizing animal welfare donations and projects in our local communities | 3, 11, 17 |
| Charitable Partnerships Our Community Connections | Coast Hotels commits to have 100% of our owned and managed hotels participate in community service activities | 11, 17 |
| Charitable Partnerships Our Community Connections | Coast Hotels commits to have 75% of our franchised hotels participate in community service activities | 11, 17 |
| Charitable Partnerships Our Community Connections | Coast Hotels commits to have 75% off all hotels participate in holding community based charitable events on site/nearby | 11, 17 |
| Our Community Connections | Coast Hotels commits to inspire our hotels, through example, by having a senior leader participate on a local chamber of commerce, city business association, board of trade, or city committee to support growth and sustainability | 11, 17 |
| Our Community Connections | Coast Hotels commits to measuring our sourcing spend from local (small or medium-sized) enterprises | 8, 11, 17 |
| Ambassador Engagement | Coast Hotels commits to an inclusive workforce that fully represents diverse cultures, backgrounds, and viewpoints and is accompanied by a robust Inclusive Language Policy. | 5, 8, 10 |
| Ambassador Engagement | Coast Hotels commits to creating and measuring a compensation philosophy/policy that incorporates pay equality for each relevant group, wage level ratio, and ratio of entry level wage to mandated minimum wage with the short-term goal of ensuring we provide a competitive wage and the long-term goal of providing a living wage in every location where we do business. | 1, 5, 8, 10 |
| Ambassador Engagement | Coast Hotels commits to partnering with schools and the community to engage new workers by conducting visits, career guidance, tours, and job shadowing events. | 4, 8, 11 |
| Ambassador Engagement | Every Coast Hotels location commits to help Ambassadors thrive in body, mind, and spirit through a Wellness Strategy and an effective Health & Safety program. | 3 |
| Ambassador Engagement | Coast Hotels commits to training our Ambassadors on workplace skills and professional development, as well as cultivating a supportive workplace culture across our company with annual training on topics such as anti-bullying and harassment. | 3, 8 |
Sustainable Practices | Coast Hotels commits to embedding human rights due diligence in our supply chain, and partner with suppliers to eradicate any form of forced labour or trafficking. | 3, 5, 8, 10 |
| Sustainable Practices Our Community Connections | Coast Hotels commits to partner with local cross-industry professional networks that reduce inequalities amongst diverse groups of people | 3, 5, 8, 10 |
Sustainable Practices | Coast Hotels operates with sound business practices and transparent financial transactions, and partners with vendors who operate in the same manner. | 8, 9, 12 |
| Truly Caring for our Guests | Coast Hotels commits to embedding and training our Ambassadors on our anti-human trafficking policy across our company. | 3, 4, 5, 8, 10 |
| Truly Caring for our Guests Our Community Connections | Coast Hotels commits to finding a live or online facilitator to deliver education and training annually on the history of Indigenous peoples, including the history and legacy of residential schools, the UN Declaration on the Rights of Indigenous Peoples, Treaties, and Aboriginal rights, Indigenous law, and Aboriginal-Crown relations. | 10 |
| Truly Caring for our Guests | Coast Hotels commits to training our Ambassadors to welcome diverse cultures, backgrounds, and viewpoints and is supported by a robust Inclusive Language Policy. | 10 |
| Truly Caring for our Guests | Coast Hotels commits to train our Ambassadors through our Guest Experience Workshop to understand the importance of guest experience and be able to apply the knowledge consistently and appropriately. | 3, 4 |
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